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TrackMates Member Privacy Policy
Effective for all members
Last Updated on Aug. 27, 2008

1. Disclaimer

TrackMates™, (hereto referred to as "TrackMates," "we" or "us"), is an online adult-oriented dating service at the website, www.trackmates.com (the "Website"), designed to provide an easy way for our members to meet each other on the Internet. To accomplish this, our members create their own unique profiles and our matching technology provides members with matches based on their pre-selected criteria. In order to do this, we must ask for personal information (listed below). None of the information we gather can be used by the public to identify specific individuals unless the specific member chooses to reveal his/her identity.

TrackMates™ is a membership-based service. We may collect credit card, social security number, address and/or bank information from those individuals that choose to purchase a TrackMates™ membership or products from our Gift Shop. In addition, we may collect credit card information for age verification purposes. All visitors to our Website may browse selected portions of the Website, search personal advertisements and view articles or features that our Website has to offer, without entering any personal information or supplying the above mentioned financial information.

2. Opt Out Policy

Occasionally TrackMates may make available specials from other companies or partners outside of TrackMates. Each member will have the ability to opt out of these advertised specials through their member control panel or by sending a written e-mail request to nooffers@trackmates.com. However, members that opt-out from offers from outside of TrackMates, such individuals may still receive selected offers directly from TrackMates™, in accordance with the law.

3. Information submitted to TrackMates™

  1. Public Information: Personal information that may be displayed on the Website (such as gender, age, height, member profile, submitted photographs). This information cannot be used to acquire a member's address, phone number, email address or other private information. TrackMates™ must gather personal information, which may or may not include: member's TrackMates™ username, gender, age, ethnic background, appearance, religion, income range, occupation, personal photograph, preference/lifestyle and general geographic location. Much of this information is optional, and meant to be seen by TrackMates™ members and visitors to the Website (collectively, "Users") but cannot be used to identify a specific member by name, address, etc. Public information supplied by a member is intended for public viewing by Users. Users may use this information for searching and matching purposes. Public information cannot be used to identify a specific member by name, address, telephone number, etc.

  2. Private Information: Any information that allows others to contact a member other than through TrackMates™ or allows the collection of information about the member other than what is displayed on the Website. This information is gathered from members who register for the various services that our Website offers. This information includes, but is not limited to: e-mail address, first name, last name, birth date, social security number, credit card information or other form of age verification mechanism, credit card number or checking account information for payment, a member-specified password, mailing address, zip code, and telephone number. We primarily use e-mail addresses submitted by members to verify enrollment and when forwarding anonymous e-mails from other members, although the member's actual e-mail address is not disclosed. We may also use a member's e-mail address to send news to the member regarding our Website. E-mail addresses may also be used in private correspondence with the member for customer service-related issues.

4. Use of Information Obtained by TrackMates™

The private information that you submit to TrackMates™ remains your property, but by submitting the information to TrackMates™ you grant us the right to use such information for marketing purposes including. TrackMates™ may also use such information to directly market certain offers to you, to monitor compliance with our Terms Of Use and for content improvement and feedback purposes. We may join together with other businesses to bring selected retail opportunities to our members. These businesses may include, but are not limited to:

  1. Providers of direct marketing services and applications including, without limitation, lookup and reference, data enhancement, suppression, validation and personal background investigation.
  2. Affiliated telemarketers.
TrackMates™ reserves the right to release current or past User information:
  1. In the event that we believe that the Website is being or has been used in violation of the Terms Of Use or to commit unlawful acts.
  2. If the information is subpoenaed.
  3. If TrackMates™ is sold or acquired.
Moreover, you hereby consent to disclosure of any record or communication to any third party when TrackMates™, in its sole discretion, determines the disclosure to be appropriate including, without limitation, sharing your e-mail address with other third parties for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time.

In addition, as a member of TrackMates™ and/or agreeing to receive e-mail marketing from TrackMates™, you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule, 16 CFR §310 et seq. (the "Rule"). Notwithstanding that your telephone number may be listed on the Federal Trade Commission's Do-Not-Call List, TrackMates™ retains the right to contact you via telemarketing in accordance with the Rule. Moreover, by registering with, or requesting information from, a third-party advertiser at or through the Website, such action shall constitute an inquiry and/or application with the respective third-party advertiser for purposes of the Rule and you may be contacted via e-mail, direct mail and/or telemarketing by such third-party advertiser in accordance with the Rule.

To the extent that customer credit card-specific information and/or social security number is collected by TrackMates™ and any of its affiliates and/or subsidiaries, said information will be kept in confidence and will not be shared with any third parties (other than consumer credit agencies) without the member's prior informed consent, except to charge the member for services purchased at the Website and/or verify the member's age. In addition, by submitting your credit card information to us, you authorize TrackMates™ to periodically verify that your credit card account continues to be a valid and active one by charging and, thereafter immediately crediting, a small sum to the card. TrackMates™ may not do this but you grant us the option, if TrackMates™ deems it necessary. Such verification may be conducted through a third party and, in that case, TrackMates™ will share your specific credit card information with this third party for verification purposes. Apart from the foregoing uses, TrackMates™ and its affiliates and/or subsidiaries reserve the right to share with third parties the fact that they have credit card information on file for specific members but they will not share this credit card information with third parties without the member's prior informed consent. All private information can be updated or deleted by members at any time by logging into the Members section of the Website.

5. Surveys & Contest

  1. Surveys: From time to time, TrackMates™ requests information from Users on our Website via surveys or contests. Participation in these surveys or contests is completely voluntary and the User therefore has a choice as to whether or not to disclose requested information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age). Information collected will be governed by item 2 above. Survey information collected will be used for purposes of monitoring and improving the use and satisfaction of this Website.

  2. Contests: Contact and other information collected for contests will be used to notify members of entry, the winners and award prizes.
  3. Aggregate: Results collected from surveys and contests may be used for promotional purposes.

6. General information collection and use

AGGREGATE: We gather User's server, IP address, and browser-type related information in the general administration of our Website. TrackMates™ reserves the right to transfer and/or sell aggregate or group data about TrackMates™ Users for lawful purposes. Aggregate or group data is data that describes the demographics, usage or other characteristics of TrackMates™ Users as a group without disclosing personally identifiable information. By submitting your personal information to, and/or using, the Website, you agree to allow TrackMates™ to transfer and/or sell such aggregate data to third parties.

LINKS: This Website may contain links to other websites. Please be aware that TrackMates™ is not responsible for the privacy practices of other third party websites. We encourage Users to be aware when they leave our Website, read the privacy policies of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Website.

USE OF COOKIES: A cookie is a piece of data stored on a User's hard drive containing information about the User. Usage of a cookie is in no way linked to any personally identifiable information while on our Website. Once a User closes his/her browser, the cookie simply terminates. For instance, by setting a cookie on our Website, a member would not have to log in a password more than once, thereby saving time while on our Website. Even in the case where a member rejects a cookie, they may still use our Website. The only drawback to this is that the member will be limited in what he/she can access in some areas on our Website, much like visitor-level access.

We occasionally use cookies to anonymously track and target the interests of our Users to enhance the experience on our Website and/or for advertising tracking purposes. In addition, cookies may be used on our Website for the operation of enhanced capabilities available to members, such as instant messaging. We do not and will not use cookies to collect private information from any User.

7. Correcting/Updating or Removing Information

TrackMates™ provides members with several options for modifying or removing their information from their unique profile and/or our database. Please visit the Members control panel or contact us to do so.

8. Changes in Our Privacy Policy

If we change the substance of our Privacy Policy, we will prominently post a link to those changes on our Homepage so that our Users will always be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify members by way of e-mail correspondence. Members will have a choice as to whether or not we use their information in this different manner.

9. Security

TrackMates™ takes every precaution to protect our member's information. When a member submits sensitive personal information via the Website, the information is protected both online and off-line. When our registration/order process prompts a member to enter sensitive information (such as a credit card or social security number), the information is encrypted and is protected with industry-standard encryption - SSL technology. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect member information off-line. Access to member information is restricted in our offices. Only employees who need access to the information to perform a specific job are granted access to personally identifiable information. If you have any questions about the security at our Website, please contact us. security@TrackMates.com

10. Minors

The Website is an adult-oriented website. Visitors under 18 years of age (or under the applicable legal age to view adult material in the jurisdiction from which you are accessing the Website, if 18 is not the legal age) are not permitted to use and/or submit their personal information at our Website. TrackMates™ does not knowingly solicit or collect information from visitors under 18 years of age. TrackMates™ encourages parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.

11. Contacting Us

If you have any questions about this Privacy Policy, TrackMates™'s privacy practices or your dealings on this Website, please contact us at: help@TrackMates.com


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